| Control of monitoring & measuring equipment: |
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Equipment used for monitoring & measurement of the processes / product are identified in a list of monitoring & measuring devices. |
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All the equipment are calibrated as per international or national standards, where such standard are not available the method used for the calibration are provided for reference in calibration certificate. No instruments are calibrated in house. |
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All the equipment are locked to safeguard against the adjustment if required. |
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Handling & maintenance of instruments are carried out properly in such a way that the repairing work is minimum. |
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Whenever equipment is found out of calibration, the material is repaired or replaced & the faulty equipment is prevented from the use by providing "not in use tags" on equipment. |
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Material is also stored separately & segregated again with well calibrated, error free equipment. |
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| Control of Non-conforming product : |
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Organization ensures that product which is not as per control plan, drawings are identified separately & prevented from the unintended use or delivery. |
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Records are maintained for non-conforming status of product / service / event by QA head. All records of non-conforming product is maintained in the format inspection report & non conforming reports. |
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Quality feed back form is filled up for assembly line rejection, and whether the material is accepted or rejected or accepted with deviation is also recorded in the quality feed back form & in non-conformance report. |
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Analysis is carried out for potential non conformity & corrective or preventive action is taken. |
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| Corrective Action: |
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Reviewing non-conformities including customer complaint is as per stipulated procedure |
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Cause of non-conformity recorded in non conforming report & inspection report. |
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The major reason for the non-conformity is analyzed for repetitive type of problem & the root cause is identified, & corrective action taken to prevent the recurrence of the non-conformity. |
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An analysis is also made by measuring the effectiveness of the corrective action. |
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Every corrective action is reviewed for its effectiveness. If the action is not effective then another action will be planned for the same problem by using different analysis of product, process etc. |
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| Preventive action: |
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Potential non-conformities are determined for the potential problem as per prescribed procedure. |
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Evaluation of these is determined for action to prevent the occurrence of the non conformities |
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Action is taken to solve the non-conformity |
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Records of preventive action taken & its effectiveness is measured in the management review meeting |
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